Why removal is a service and not an afterthought
Almost every case of "gel ruined my nails" is a removal problem, not a product problem. Product that is peeled, pried or popped off takes layers of nail plate with it, and those layers do not grow back for eight to twelve weeks. Product that is filed back and soaked off leaves the nail intact, if a little dry for a few days.
That is the whole difference, and it takes fifteen to twenty minutes to do right. It is the cheapest insurance on our menu.